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Customer Service in the Workshop: 6 Practical tips June 1, 2021November 7, 2023 KROFtools Attendance Discover how you can improve your customer service and ensure your business success. Good customer service is essential to ensure the success and sustainability of any business. When it comes to customer satisfaction, an effective mechanical repair isn’t the only factor that matters….

Lie-Nielsen Toolworks has just posted its fall schedule of Hand Tool Events – eight free events held all over the country where you can learn to sharpen any woodworking tool from people who are eager to teach you. The Lie-Nielsen crew won’t try to sell you anything – this is not like going for a…

My daughter Katherine is home from college for the weekend and made a big batch of Soft Wax 2.0. It is now up for sale in her etsy.com store. And, as you can see from above, it is endorsed by the almost-never-seen Funky Winkerbean. If I died tomorrow, Funky would likely get up on his…

Drive shaft: Everything you need to know March 3, 2022June 14, 2023 KROFtools Technical Tips The drive shaft is one of the most important components in the transmission system. In this article we will cover everything you need to know, from possible indicators of problems, what maintenance care to adopt for better operation and, finally,…

We’ve selected (by choosing random numbers and matching them up to the entrants in the order the emails came in) the winners of the Crucible Tool 5-year anniversary lump hammers engraved by Jen Bower, and the lucky 10 have been notified. Next week, these tools will be on the way to their new homes. (I’m…